We like unusual challenges, and put together a unique approach for each client and problem. Too often people try to sell standardised solutions, but this doesn't work very well – they reflect an idealised view of how things should be rather than the messy confusion of reality. The situation is more like Tolstoy's comment on family problems:

Happy families are all alike; every unhappy family is unhappy in its own way.

Even so, we can produce some general advice and we've produced some checklists and toolkits to help you think. Some of these are free of charge to registered users (registration free, just click on the menu) and others have sufficient work in them that we think you ought to pay something (see the menu item below this one). Of course, if you hire us as a consultant we'll give you relevant documents free of charge.